How Can We
Help You?
Find answers to common questions about voting, tickets, dramas, and more.
Each vote costs ₱1.00 PHP. You can cast between 10 and 100 votes per session. Choose your favorite PPOP idols, submit your ballot, and watch them climb the Your Loop PPOP Charts. Votes are secured with CAPTCHA verification.
Browse our Events page to see upcoming PPOP shows and concerts. Click 'Get Tickets' on any event to see ticket tiers, select your quantity, and complete your purchase via GCash or bank transfer. You'll receive a QR code for entry.
SWIPE Dramas are short-form vertical series starring your favorite PPOP idols. Each episode is 6–15 minutes, designed for mobile viewing. Browse our Dramas page to explore titles across Thriller, Romance, Action, Drama, and Sci-Fi genres.
Votes are non-refundable once submitted. For event tickets, refunds are available up to 48 hours before the event. Contact our support team with your order reference number to request a ticket refund.
The charts rank the top 10 PPOP songs each week based on fan votes and streaming data. Rankings update weekly. Check the Voting page every week to see the latest chart and listen to the top tracks on Spotify.
If your payment didn't go through or you were charged incorrectly, email us at support@swipeph.com with your transaction details (date, amount, and reference number if available). We'll investigate and get back to you within 24 hours.
You can reach us via email at support@swipeph.com or message us on our official social media pages. We respond to all inquiries within 24 hours on business days.
Still need help? Reach out and we'll get back to you.